ARCHIVE - The Value of a Trend

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001: What is Experiential Marketing?

This show is about the the­ory and prac­tice of using expe­ri­ences to engage audi­ences with the authen­tic nature of a brand or com­pany. We believe that it may be the most pow­er­ful tool mar­keters have, but it’s also some­thing of a mystery.

In this episode we’ll define expe­ri­en­tial mar­ket­ing using metaphors and examples.

001: What is Experiential Marketing?

This show is about the the­ory and prac­tice of using expe­ri­ences to engage audi­ences with the authen­tic nature of a brand or com­pany. We believe that it may be the most pow­er­ful tool mar­keters have, but it’s also some­thing of a mystery.

In this episode we’ll define expe­ri­en­tial mar­ket­ing using metaphors and examples.

Definition of Experiential Marketing

Here is the definition of experiential marketing that we work from:

Experiential Marketing connects audiences with the authentic nature of a brand through participation in personally relevant, credible and memorable encounters.

Whereas traditional marketing has focused on mass communication using rational, left-brain directed persuasion, experiential marketing focuses on making a personalized connection using emotional, right-brain directed involvement.

009: Design with Heart by Robyn Waters

Robyn Waters, for­mer VP of Trend, Design and Prod­uct Devel­op­ment at Tar­get and author of the book The Hum­mer and The Mini, was the keynote pre­sen­ter at the 2008 Event Mar­ket­ing Inno­va­tion Tour. This episode is from her pre­sen­ta­tion at the Musi­cians Hall of Fame in Nashville, TN, on Octo­ber 9, 2008.

Thinking Creatively

When you walk down trade show isles, do you feel like you're seeing the same booth over and over?  Perhaps that's because the "pop-up" booth system is by far the most popular exhibit structure.  It's a quick and easy setup and is very light-weight compared to a custom exhibit.  The problem with the pop-up is that it feels like everyone is using them, a real challenge when you're trying to stand out among the crowd of booths.

I recently had a client who wanted to freshen up their old pop-up so that it would look more customized.  Here's how we did it...  We printed graphics to go on the pop-up frame that look like a purple curtain.  Then, we took images the client had selected to represent their buisness, printed them on canvas and had them framed. Attaching them to the pop-up created an art gallery effect.  We also added a frosted header that could be easily moved and changed quickly.  The end result was a booth that "WOWed" the trade show floor. 

This application isn't right for everyone, but it's a great example of recycling a boring pop-up into an attention-grabbing display, and that's the type of results everyone dreams of!  Remember:  Think Creatively!!! You may not have to start over to create dramatic results.

 

 

008: Interview with Robyn Waters

Robyn Waters, for­mer VP of Trend, Design and Prod­uct Devel­op­ment for Tar­get and author of the book The Hum­mer and The Mini, speaks with Todd Austin about the role of design in event marketing.

Hot or Not?

When I was growing up, there was a website called "hotornot.com".  People thought it was fun to put a picture on the web because then other visitors would rate their "hotness". Of course, you could do the same for other people. After awhile, you had an average rating of how "hot" you were.  People would bookmark the "hot" people and those were the ones who left a lasting impression on everyone's minds.

This same principle can be applied to a trade show floor.  Does your tradeshow display receive a 5 for an average score on the floor.  Will anyone leave your booth thinking, "Wow, that was a different booth! I'll never forget that"?

If you agree that a main purpose of trade shows is to make a lasting impression on potential or current clients, then you need to find a way to differentiate ourselves from the pack.  As silly as a website is for showing which person stands out, a hot booth in a trade show can make or break the amount of return you receive on your investment.

The next time you are designing of setting up your booth, ask yourself, is this hot or not?

Come one…come all…

Isn't it great when you get an invitation in the mail for a chance to win a 50" Plasma television if you stop by a trade show booth?  Sure it is....but is it really the best way to market to trade show attendees?

Many companies seem to overlook the importance of qualified leads and focus on getting a large amount of trade show traffic in their booth space. The problem with this tactic is that probably 90 to 95% of the traffic generated by a mass mailer "give-a-way" promotion is NOT a qualified lead.  So at the end of the day what are you really accomplishing?

Let me suggest an alternitve way to approach targeting potential customers by telling you a quick story.  

A marketing executive decided they were only going to target a very select group at the next trade show they attended.  So, they purchased the pre-show registration list from the show and chose to target just 200 of the 5,000 attendees. They sent out a high-end invitation that asked the attendees to stop by the booth to pick-up a free $500 ink pen!  Wow, what a treat! And it worked. They had over a 50% response rate to the promotion. They spent as much money on 200 attendees as you would to market the entire list, but by closing one of these deals they would pay for the entire promotion.  I'll just say they closed more than one deal:).

Remember:  Quality over Quantity....it works! 

Guidelines for Good Brand Management

In Brands and Branding (2003 Clifton Simmons, et. al.), a series of authors and experts offer their insights on branding.  In the section “What is a Brand?” Tom Blackett offers the following guidelines for effective brand management:

  1. Protect your brand: Blackett reminds us that trademarks and copyrights can legally protect the brand, but I would add that one must also work to protect the brand from dilution, inconsistencies, or improper positioning.
  2. Honor your stakeholders: “Your customers expect attractive, well-differentiated products and services that will live up to their expectations and are well priced,” Blackett says. He further suggests you highlight the value of your brand to employees, shareholders, vendors and trade partners, and opinion leaders. 
  3. Treat your brand as an investment not a cost: Among corporate assets, brands can be more valuable that any other piece of capital on the balance sheet.  Their value will increase with investments in marketing and development.
  4. Exploit the financial potential of your brand: In addition to product and service development under the brand, companies should consider opportunities for co-branding, licensing, and franchising.
  5. Understand that successful brand management is a complex task: It’s more than marketing skill; it requires awareness that a brand can become a corporation’s most valuable asset.

The Value of a Trend

Why is corporate America so concerned about staying on top of emerging trends in business? A Google search for “new business trends” produces 238,000,000 results. Those numbers speak to the value placed on and demand of this knowledge. However, do these trends really have a valuable impact on commerce? Absolutely, we are living in a society that changes in an extremely rapid fashion. A recent article by Andre Janisch, a senior writer for Entrepreneur Zone speaks to the value of trends: http://www.businessseek.biz/article-directory/article-121.html. 

Understanding trends not only shows increases in net profit, it also helps to establish your business as an expert in your area of practice. Monster brands are willing to pour countless dollars into tracking and understanding these trends. Financial analysts continually justify the cost of their implementation.  

I urge you ~ don’t be afraid to follow a trend. It may take your business to the next level. As a marketing firm, one of the trends that we understand and continue to study each day is “experiential marketing.” This involves marketing in a tangible fashion or selling your product or service in a face-to-face encounter. In a marketing-saturated world, this face-to-face experience is truly valued. This trend has completely transformed the framework and core values of our firm. Check out goggle’s new trend awareness service, at www.google.com/trends.